We have a recall…

For well over a year now several owners of the Focus Electric have been reporting that the car stalls out dead with “Stop Safely Now” appearing on the dashboard. From the number of complaints it would appear as many as 4-5% of Focus Electric owners have had this issue (maybe more–with less than 2000 vehicles on the road 5% is almost 40 of them).

Many people were getting quite frustrated as the dealer would return their car with “we couldn’t find anything, no codes were set” only to have it happen again. Further frustration would be incurred when calling Ford’s customer service line: “This is the first time we’ve heard of such a problem with the car?” When all someone at Ford would have to do is a google search for “Stop Safely Now”, and even look in their own forums they setup for the car!

Well we finally have a recall for the SSN issue as detailed here, here, here, and here.

I think the Inside EVs article gets to the bottom of the issue:

“The exact nature of the problem with the FFE was a Battery Energy Control Module failing to communicate,  which prevented the bottom HV battery from engaging.”

Hopefully this recall takes care of the vast majority of the SSN (I don’t think it will take care of all of them since some of them have seem to have been due to a low 12V battery).

(Ironically you could get in an accident due to the SSN and be taken to the hospital in a Ford ambulance and have the same thing happen to the ambulance! LOL)

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